Terms Of Use
1. This website is of an adult nature and must only be viewed by persons
over the age of eighteen years.
2. Only those
persons over the age of eighteen years may make purchases via this
website. No person should purchase for or on behalf of any person under
the age of eighteen years.
3. Some
material sold on this website is classified by the Australian Office of
Film And Literature Classification. Further to points 1 and 2 above, it is
an offence by a person under the age of eighteen years to purchase any
material classified Category 1 Restricted, Category 2 Restricted, R-Rated
or X-Rated, as is it an offence to purchase such material for or on behalf
of a person under the age of eighteen years.
4. Any person
purchasing from this site is declaring that they are over the age of
eighteen years and are not purchasing any item for or on behalf of any
person under the age of eighteen years. Lovers employees may, at their
discretion, make further enquiries as to the age of the purchaser, should
there be any doubt as to the purchaser's age.
5. Any
material classified by the Office of Film And Literature Classification
(such material will be marked with the appropriate markings) is further
restricted from being shown to any person under the age of eighteen years.
Any person purchasing such material from this site is bound by law to
prevent those under the age of eighteen from sighting such material.
6. DVDs advertised on this site are not being purchased from Lovers Adult Stores.
You are authorising us to act as your agent and we are acting only as a
delivery agent, delivering the product to you from a jurisdiction where such
product is legal.
7. Due to the
sexual nature of the items being sold on this website, we do not exchange
products. Please choose carefully and if you have any queries about a
product, contact us first before purchasing.
8. All
products that vibrate are tested for vibrating functionality before they
are sent to you. However, should a product become faulty within 30 days of
purchase, we will happily exchange the product for the EXACT SAME product,
free of charge. You must contact us first for a Return Authorisation
number. No returns will be accepted without such number. The product must
be in it's original packaging and you will be liable for costs associated
with sending it back to us. We will pay for costs associated with sending
the replacement back to you.
9. Should the
same product not be available within 8 weeks, you may choose a similar
product up to the same value, in replacement.
10. Your
purchases will be sent to you via the safest and quickest method. Most orders
will need to be signed for. If you are not at home when your order is delivered,
, a card will be left and you may collect your
order from your nearest post office.
11. Free
Delivery on orders over $100 - This applies to the value of the order only
(excluding delivery). This means that an order for $99.95 will still incur
a delivery charge, even though the total amount to pay is over $100.
12. Prices on
the website may not always match prices in-store. Prices are not
tranferrable. This means that all prices are as-is, wherever they may be.
Sale prices in-store might not be reflected in prices on the website, and
website sale prices might not match in-store prices.
13. Please choose your purchase carefully.
Your order is finalised once we receive payment and the order leaves our store. If, for any
reason, you refuse delivery of your order, we will refund your money. However, please note
that there is a re-stocking fee of 20%. You will also be liable for any charges
associated with postage, packaging and delivery in both directions. These charges and
the re-stocking fee will be charged to your credit card. In the case of other payment methods,
you will be sent a bill. Our trading terms are 14 days and are strictly enforced. You
will also be liable for recovery costs should we have to enlist a debt-recovery service.
14. Vouchers
issued for use on the website may only be used on the website.
15. Vouchers
issued in-store may not be used on the website.
16. Each
voucher issued for use on the website may only be used once. In the case
of a voucher valued at a dollar amount, if the voucher is worth more than
the purchase being made then a new voucher to the value of the difference
will be issued automatically.
17. Lovers
members receive a discount of 10% off all purchases, excluding delivery.
This discount is shown as you browse, only if you are logged in. If you
make a purchase while not logged in, you will not receive the discount.
Please also note that you will not receive a member's discount if you order by phone.
18. Lovers
members receive a $15.00 voucher for every $200.00 they spend (excluding
delivery). You accrue loyalty points on the basis of one point for each
FULL dollar spent. Once you accrue enough points, you will be automatically
issued with a voucher code, value and expiry date. Keep these in a safe place
as all vouchers are pay-bearer vouchers, meaning that anyone may use them.
Vouchers will only be activated and available for use once a Lovers staff member
manually activates them. If the sale that produced the voucher, for any reason, fails
to be completed, then any voucher issued as a result of that sale and any loyalty points
accrued with that sale, will be cancelled.
19. Any order addressed
with the delivery details provided in the 'Delivery Details' section of the checkout page
of this site and collected by our courier will be deemed by us to have been delivered.
Any further charges resulting from an order being undeliverable, returned, attempted delivery,
wrong address of any other reason of the customer's fault, will be borne by the customer. As
will any re-delivery charges.
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